Help Desk Hours During Finals

Because of the schedule for reading days and finals, ITS Help Desk has modified hours. Please take note of the following hours for service: 12/18/09 Friday 10AM – 5PM 12/19/09 Saturday CLOSED 12/20/09 Sunday 5PM – 8PM Note the earlier hours for Sunday. 12/21/09 Monday 10AM – 10PM 12/22/09 Tuesday 11AM – 6PM http://helpdesk.wesleyan.edu/

Exley Science Center Power Outage

This is a reminder that there will be major electrical work in the Exley science complex that will result in building closures. The detailed schedule of this work can be found here: http://www.wesleyan.edu/its/holidaywork.html If you have any questions, please contact Alan Rubacha at x3746 or arubacha@wesleyan.edu. Thank you.

Internet back

We have restored service and have some more significant leads as to the root cause of the issue. We are monitoring some new information. Once we confirm details, I will be sending a follow up email. Some students have expressed concern about a backup plan for communication in a true emergency. Wesleyan has the ConnectED … Read moreInternet back

Dec 8 Internet Outage update

After considerable research, ITS believes that a DOS (Denial of Service) attack caused the Internet outage that occurred from 10:50PM to 2:30AM. These kinds of attacks are notoriously difficult to prevent. ITS is working to determine ways to address such issues more quickly to reduce downtime should they recur.