Telephonce Support Changes

Beginning Monday July 2, ITS will be changing the way the Wesleyan Community makes requests for telephone support. We are moving to a model similar to that used by desktop support. Trouble reports and initial requests for adding lines, moving offices, or changes to existing service should be emailed to the Telecom queue, ( Included … Read moreTelephonce Support Changes

ITS Portfolio Maintenance July 12th – July 15th

  To All Users of Wesleyan Electronic Portfolios: All Wesleyan Electronic Portfolios will be unavailable from Noon on Thursday, July 12 until 1 pm Sunday, July 15 due to an upgrade of the administrative systems.  During this time the applications listed below will remain available.  When the “Portfolio” link is clicked on the Wesleyan home … Read moreITS Portfolio Maintenance July 12th – July 15th

EPortfolio offline for PeopleSoft upgrade – July 12

Beginning at noon on Thursday, July 12, EPortfolio will be offline through Sunday evening, July 15.   The user community will receive emails with detailed information about this upgrade.  An interim page with critical links will be available during the EPortfolio downtime.  Email, WesFiles, WFS and Moodle will all be AVAILABLE during this major upgrade.  … Read moreEPortfolio offline for PeopleSoft upgrade – July 12

Mail accounts inaccessible – June 2

On Saturday, June 2, we experienced a hardware problem that affected some email accounts on the system. Between approximately 1:00 and 5:30PM, these accounts were inaccessible. Though precautions are in place to prevent this from happening, the problems affected those systems as well. While some messages may have experienced a delay in delivery, no mail … Read moreMail accounts inaccessible – June 2