April 20 service disruption

ITS addressed a major unplanned outage this morning that impacted nearly all services including the website, Moodle, WesFiles, email, and wireless.  The length of the impact was approximately 50 minutes. We are working hard with our providers to eliminate the potential of this happening again.  It is related to the transition from our old to new network equipment.  We are monitoring systems closely.
Please be aware that ITS will post to Twitter (https://twitter.com/wes_itsinfo) and Facebook (https://www.facebook.com/pages/Wesleyan-University-ITS-Helpdesk/239525922741559?ref=hl)when such incidents occur.  This is sometimes our only method of communication when email is unavailable.