Comcast has been able to determine that they can reset the devices remotely. This takes approximately 15 minutes per device. Because we are not confident we can narrow this down by address, this will be done on every unit we have. Even if your unit was not affected, you will experience a brief downtime for […]
Monthly Archive for October, 2014
Comcast is on site dealing with an outage affecting more than 50 woodframe houses. We are helping them to get this resolved as quickly as we can. We will update as we know more.
ITS has resolved a problem that resulted in an interruption of services from approx 5:15-5:45 pm on Sat, Oct 4. The problem caused sporadic inability to login and disrupted the cash registers. All services have been restored.