ITS is working with our telecommunications vendor on a problem with the voicemail system. Voicemail is currently not responding and the line will continue to ring. We will update the community when we know more.
VPN issues have been resolved. Services are working normally. ITS is actively working on problems with VPN connections. Once connected, not all services are accessible or performing correctly. We will keep the community posted as we know more.
On Thursday evening, January 11, ITS will be performing network maintenance between 6 PM and 10 PM. We expect this work to be largely transparent to the community. You may experience up to five minutes of network interruption during a couple of intervals in the course of this work. Should this happen, please retry the … Read moreITS Maintenance Jan 11 and Jan 13
The network maintenance scheduled for tomorrow, Jan 6, between 8 and 10 AM will continue as planned. There may be brief interruption to internet service during this time. Please refer to Twitter and Facebook for alerts should there be unexpected downtime. ITS has, however, rescheduled the PeopleSoft downtime to Saturday, Jan 13 between 6:00 am and noon … Read moreChange for PeopleSoft downtime
ITS will be performing quarterly system maintenance this Saturday, January 6. The PeopleSoft Student, HRMS and Financial Systems will be down for a storage upgrade from 6:00 AM until 8:00 PM. WesPortal will remain up and functioning. There will be network maintenance between 8 and 10 AM. There may be brief interruption to internet service … Read morePeopleSoft Downtime – Jan 6
As you may have heard in the media, the latest Mac OS upgrade, High Sierra, has a serious security vulnerability. We are strongly advising not to do this upgrade at this time. If you have already done so, please notify us through your portal (ITS Services> Report an Issue) and a Desktop Support person will … Read moreMac OS X 10.13 High Sierra vulnerability
There was an unexpected interruption on the network from 6:40-7:55 am. Connectivity has been restored. We are working with our provider on the root cause of the issue.
The PeopleSoft HR System will be down for upgrade maintenance on Friday, 10/20/2017 at 5:00 PM until Saturday, 10/21/2017 at 6:00 PM. HR/Payroll will do final system testing on Saturday afternoon. WesPortal will be up, however, applications dependent on the HR System will not be fully functional. All network access – wired and wireless – … Read moreFall Break PeopleSoft and Network Maintenance
ITS has noticed a high volume of phishing email. Most recently, these messages have included attempts to replicate the Wesleyan logo and banners and are being distributed through other Wesleyan accounts. Wesleyan ITS will not request your credentials over email. We advise you to go to your WesPortal to change them, if needed. If you … Read morePhishing email increase alert
Dragon will undergo pre-semester maintenance beginning Friday, August 18 at 9:00 PM and will remain unavailable through Saturday, August 19 at 11:30PM Files on Dragon will not be available during this window. Please plan to copy any files you may need in advance of this maintenance if you need to work during this time. It … Read moreDragon Maintenance – Fri-Sat, Aug 18-19