May 5 -Network issues in 6 buildings

6 buildings had their wired connections interrupted after a software problem on their switches this morning: Admission Fisk GLS Astronomy Clark ITS (Exley) Some buildings are already back online.  The rest should be fully restored in 30-45 minutes.

UPDATE: Major system outage

UPDATE: ITS has narrowed down the cause of this morning’s network outage to a problem on our Internet firewall.   We are working with our vendor and Cisco to prevent it from re-occurring. 11:30 AM ITS experienced a major system outage on the primary (core) network switches that made all network services unavailable for about … Read more

Service disruption – Dec 22 morning

ITS is working on an issue which has disrupted many services including WFS.  Some are offline and others are very slow.  We are in the process of restoring them now while we continue to research the root cause.

Network Maintenance – Sunday morning 10/23

ITS will be performing network maintenance on Sunday morning, October 23, between 7:30 and 10:00 am.  We expect network disruption during this time.  Please refer to Twitter or Facebook for updates and notices should unanticipated problems arise. Facebook Twitter  

Network Restored

UPDATE: All services have now been restored as of 3:05 PM.   A major network disruption began at 1:45 today.  Much of the campus has been restored however, all buildings served by the main distribution switch in CFA are still offline (see below).  We are working as quickly as we can to restore services. Theater … Read more

7/6 – UPDATE: Fisk Power Restored

UPDATE: Power has been restored to Fisk as of 5:10 PM.   An unannounced power outage in Fisk Hall has affected all network connectivity (wired and wireless) in the following buildings: Fisk Hall Russell House College of the Environment Center for the Humanities 285-287 High St. High Rise Human Resources 300/318/330 High Street Power Plant … Read more

Email issue – Resolved

The problem affecting Mac Mail, Thunderbird and Gmail has been addressed and mail is functioning as expected. —— ITS is working on resolving a problem this morning that appears to be affecting users who use Mac Mail.  Other mail clients may also be affected including Gmail for users who use Gmail to connect to Wesleyan … Read more

ITS Maintenance – 3/12 UPDATE

Update: This morning’s maintenance was successful, however there was unexpected network slowness for approximately 20 minutes between 8:15 and 8:45 am.  VPN, OWA and other services may have been slow or were unresponsive to users during this time.  We are investigating why this disruption occurred, however all services are functioning normally.   On Saturday, March … Read more