Password Reset deadline TODAY at 2:00PM

You must reset your password by today at 2:00 PM.  If you have not done so, please take a minute to change your password or you will be locked out of your account at 2:00PM.

What makes for a good password?

Passwords are integral to information security.  While we all know this, it is easy to take the easy way and not make a secure password.  ITS recommends checking out this guide to setting passwords.

Phrases of 14 characters or more are always preferable to shorter passwords.

What to do if you miss the deadline?  You have two choices.


Use the new Self-Serve Password Reset application.

On the Login Screen, click Forgot Password?

Note: this requires you have either your WesID card or an alternate email address on file in your EPortfolio.  See for more information on using this application.


Contact the appropriate ITS staff to unlock your account:

Students – ITS Helpdesk at (860)685-4000 or x4000
Faculty and Staff in academic departments – your Desktop Support Specialist or ITS Operations (860)685-4100 x4100
Staff in administrative departments – Administrative Helpline (860)685-4777  (x4777) or ITS Operations (860)685-4100 (x4100)