Phishing Alert (Tuesday, 2/07/2012)

A phishing email titled “Your Wesleyan Webmail Account Has Been Suspended” is circulating. This is not legitimate. If you have already responded to this email, change your password immediately through password manager. It you need help resetting your password, please call the ITS help desk at ext. 4000. As always, Wesleyan will not ask you … Read more

Exchange performance – Feb 4

Exchange email experienced some problems this afternoon around 3:00-3:30 PM that affected performance and connections for some users. ITS was able to address the issue. There was a brief (5 -10 minute)interruption while this was addressed. All was restored by 3:40PM.

International Postal Rate and Proceedure Changes

Our previous international postal vendor has recently changed their rates and minimums policy that no longer makes it an attractive option. All international mailings will be charged at the default USPS rates and will need a customs form attached. Failure to send the form with your items will cause a delay mailing your item. The … Read more

Network disruption – Jan 19

Today, Jan 19, at approximately 10:40, we experienced a network disruption on our firewall that resulted in Internet access, email and other services being offline. We were able to identify the issue, the compromised machine, and restore services within 20 minutes. A message was sent to the phone bulletin broadcast system as that was the … Read more

Jan 14th – ITS Systems Maintenance

On Saturday, Jan 14th beginning at 7AM, ITS will be performing major hardware maintenance. While we are working with our vendor to have as minimal downtime as possible, if there are problems, significant downtime could ensue that would affect nearly all systems (email, wesfiles, PeopleSoft, etc) being available. We certainly hope that will not be … Read more

Campus Telephone Service Outage Today, Nov. 20th

Reminder – There will be a planned campus telephone service outage this morning starting at approximately 7am. It is anticipated service will be restored no later than 12pm. The outage is necessary to perform an upgrade to our central telephone switch. In the case of an emergency, use a cell phone to immediately call 911. … Read more