Karen Warren

We have determined that there is a bad virus definition from ESET that has caused issues on Windows computers throughout campus.  The Desktop Support folks are working hard to address this issue.  ITS is working on finding a central solution to remediate the problem remotely.  ITS is getting to people as quickly as possible.

ITS has found the source of the problem causing connection issues on wired ResNet.  Students are reminded that they are not allowed to connect access points (including Mac Airports) to the network. Those devices are not intended for enterprise wireless systems and cause the kind problems that occurred today.  This is referenced in the Unauthorized … Read more

ITS is researching a problem affecting wired connections in dorms.  We suspect there is a rogue device is handing out IP addresses causing devices to be unable to connect.  We are trying to isolate the problem now.  It may persist into tomorrow.  There are no reports of wireless problems.  If you have plugged in a … Read more

Another message is circulating that is NOT legitimate.  This one simply contains a link to Wesleyan University Contact Update.  The sender is not affiliated with Wesleyan and likely is from a compromised account from another institution.  As with the message last week, this is not from a Wesleyan address nor signed by anyone from Wesleyan. … Read more

A phishing attack that has been delivered to some users’ mailboxes.  In most of the cases that we know of, the offending message has been properly marked as spam, but there is at least one report of the message coming through directly. The attack takes the form of an e-mail that claims to provide links … Read more

ITS experienced issues with some devices connecting to VPN. We believe we have the issues resolved at this time.   Recent Java changes require Mac users to click the install link on the page as the auto download feature has been failing.  Once the client is downloaded and installed, it will connect correctly.

ITS will be performing system maintenance on Saturday, June 29 from 7:00 am to 11:00 am. During that time, EPortfolio will be unavailable.  WFS will continue to be available via the following link:   https://pstux5.wesleyan.edu/psp/PF90PROD/?cmd=login   Additionally, the wireless Guest access and wired connections in the dorms will be interrupted between 7:00 and 8:00 am only.   Access to Wesleyan Google is … Read more

Guess wireless access has been restored.

ITS is working on a problem affecting WesGuest access.  The guest wireless has been inaccessible since approximately noon.  We are addressing as quickly as we can.

Our switch work was completed with no issues.  We are now watching hopefully to determine if this solved the problem.  In the process, we did locate a cable that was not working. This resulted in a brief delay of outside email processing of less than 10 minutes.