Karen Warren

ITS has obtained the hardware to replace what we suspect is the faulty hardware in the network.  We plan to replace the units beginning at 4:30pm on Thursday, May 9.  Replacing the hardware can be done without interruption, however we are sending out this notice should something unexpected occur.  We will notify users through email, … Read more

ITS is working aggressively on two persistent issues. 1. There was another brief network interruption of 20-30 seconds at around 4:00PM.  We have had a few such incidents in the past month.  We are working with our vendor on the issue and will be replacing hardware this week which we hope will prevent the issue … Read more

PeopleSoft systems are back online and running.

ITS is continuing to work on performance problems with People Soft (HRMS/SFIS).  We are bringing the system offline for up to 1 hour to address the problem.

ITS is responding to repeated reports of slowness in SFIS and HRMS systems.  We do not anticipate downtime while we work on this issue.

Nearly all locations have service restored.  ITS is working with our vendors to investiate this issue.

ITS is investigating service disruption in various locations on campus.  We are not sure yet of the scope of the issue but several locations have lost connectivity.  We will continue to update the community.

ITS addressed a major unplanned outage this morning that impacted nearly all services including the website, Moodle, WesFiles, email, and wireless.  The length of the impact was approximately 50 minutes. We are working hard with our providers to eliminate the potential of this happening again.  It is related to the transition from our old to … Read more

There was a brief interruption in services today at arounf 11:00 AM that included email, WesFiles, and Moodle. The interruption was brief and ITS is investigating the root cause.

On Saturday morning, April 20, beginning at 7:30 AM, ITS will be doing the next phase of the network upgrade and connecting in equipment in locations throughout campus.  Since the equipment is already configured and in place, this will not represent a downtime.  The only possible interruption is the time it takes to move a … Read more