Karen Warren

Heartbleed – Follow Up

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News about the Heartbleed security threat continues to circulate.   Many users in our community have contacted ITS asking for advice about changing passwords and whether they need to change their Wesleyan password.  While ITS continues to believe that our risk for exposure was very low, we have systems that use OpenSSL and responded accordingly … Read more

Heartbleed security threat

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Another Internet security story has made the headlines. This new threat, referred to as Heartbleed, exploits a vulnerability in an application in widespread use called OpenSSL. Many of you may have heard about this on NPR or in the news. Here is a link to a good explanation of this issue: http://www.npr.org/blogs/alltechconsidered/2014/04/08/300602785/the-security-bug-that-affects-most-of-the-internet-explained ITS reacted swiftly … Read more

XP End of Support

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Microsoft will end support for Windows XP tomorrow, April 8.  (More information can be found on the ITS website.) Many of you have been working with ITS staff to have machines upgraded.  Because we expect that there will be attempts by malicious people to exploit these machines rather quickly, we have been prioritizing this effort and ITS … Read more

Email services affected March 20 between 2:30 and 7:30 am

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ITS experienced a hardware problem overnight that affected email for a large segment of our community between approximately 2:30 and 7:30 am.  Email was not lost in this time and was delivered when services were restored.  Other services affected by this issue were the card swipe system/cash registers and EMS.   All services are back … Read more

DHCP outage from noon – 1:00 on 3/11/14

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There was a disruption to network and Internet access today from noon to 1:00 when DHCP was disrupted.  A hardware configuration issue led to a problem with DHCP.  While there are redundant services in place, there was a problem with the failover state.  ITS was able to diagnose and resolve the issue within the hour. … Read more

ITS Holiday Break Information

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ITS is closed for the holiday and will return on Thurs, Jan 2, 2014.  During the holiday break, emergencies should be reported to Public Safety at 860-685-2345.  The Public Safety officers have emergency on-call information for ITS.  ITS on-call staff will address mission critical issues that affect core systems.   If you call Public Safety, please … Read more