Karen Warren

For those who have been receiving the reminders but have not yet changed their password, we have extended the deadline to tomorrow, Wednesday, November 13 at 2:00 pm.  A third reminder email will arrive this afternoon.  This will be the final reminder.

From approximately noon to 4:00 on Sat, iDevices were unable to connect to Exchange to retrieve email. ITS was able to address the issue and connections have resumed.

CryptoLocker Trojan Virus You may hear in the news about the proliferation of this malware on Windows PCs. ITS is actively working on a sitewide solution for Wesleyan domain machines. Also, our antivirus software ESET, is well aware of it. However, because there are so many variants, protection can never be 100% assured. Please be … Read more

An email is circulating today that warns of suspension of your email account.  This is particularly unfortunate as we are in the midst of our annual password reset.  However this email (and others like it) are not legitimate.  The fake email is at the bottom of this post. We do have a real deadline for … Read more

updated Oct 2017 Self-serve password reset capability allows you to reset your password should you forget your password or become locked out during the annual password reset. The link to the application is on the Single Sign On page below the box asking for username and password. Clicking on this link will bring you to … Read more

This morning, there was a problem with the Time and Time Off reporting app that resulted in users intermittently being unable to access it.  This was sporadic and many were able to access it by trying multiple times.  ITS located the problem and resolved the issue by approximately 10:30 am. There was no data loss … Read more

There were systems issues overnight October 12 that resulted in Exchange email and Pharos being interrupted.  These services were unavailable from 2:30-7:30 am.  Exchange email was unavailable during that window.  Mail delivered during that time was queued and delivered when services resumed at 7:30.  Senders may have received a delayed delivery notification.  This only affected … Read more

Date: Saturday, October 19 Times: 7am-11am Systems Impacted and Type of Impact: There will be intermittent outages.  None of these systems will be down for the duration of the window, however they could be interrupted more than once. As such, we recommend users not connect to these services during the window: EPortfolio PeopleSoft CS PeopleSoft … Read more

Several people had problems connecting to VPN on Sunday, 10/6 and part of today 10/7.  ITS resolved the issue this morning just prior to 11 am.  If you are still experiencing problems connecting through VPN, please contact your Desktop Support Specialist.  

There was a network disruption for about 90 minutes this afternoon, Oct 4, from 5-6:30 that affected several dorms including all of the Foss buildings.   ITS has been tracking down a problem that has been causing intermittent disruptions in network traffic for over a week.  The issue has been particularly challenging to address, but … Read more