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Microsoft will end support for Windows XP tomorrow, April 8.  (More information can be found on the ITS website.) Many of you have been working with ITS staff to have machines upgraded.  Because we expect that there will be attempts by malicious people to exploit these machines rather quickly, we have been prioritizing this effort and ITS … Read more

ITS experienced a hardware problem overnight that affected email for a large segment of our community between approximately 2:30 and 7:30 am.  Email was not lost in this time and was delivered when services were restored.  Other services affected by this issue were the card swipe system/cash registers and EMS.   All services are back … Read more

There was a disruption to network and Internet access today from noon to 1:00 when DHCP was disrupted.  A hardware configuration issue led to a problem with DHCP.  While there are redundant services in place, there was a problem with the failover state.  ITS was able to diagnose and resolve the issue within the hour. … Read more

On Saturday, Feb 8 from 6 am to 6 pm, Millennium and any related EPortfolio apps will be offline for system maintenance.

WFS will be down starting at 7 am this Saturday, January 11, 2014, for about 10-12 hours to allow for an upgrade to the Oracle environment.

ITS is closed for the holiday and will return on Thurs, Jan 2, 2014.  During the holiday break, emergencies should be reported to Public Safety at 860-685-2345.  The Public Safety officers have emergency on-call information for ITS.  ITS on-call staff will address mission critical issues that affect core systems.   If you call Public Safety, please … Read more

Earlier in November, ITS sent an announcement regarding the spread of Trojan virus called CryptoLocker affecting Windows machines. If you are using a Macs or Linux machines, your computer is not affected and the information below does not apply to you. We haven

Wired ResNet is functioning. WesGuest wireless will not be available until Tuesday morning, Nov 19.

ITS is working on a problem affecting all wired ResNet connections and Guest Wireless access.  We are hoping to have it addressed by 7:00 pm.

For those who have been receiving the reminders but have not yet changed their password, we have extended the deadline to tomorrow, Wednesday, November 13 at 2:00 pm.  A third reminder email will arrive this afternoon.  This will be the final reminder.