Telephone Issues
We are experiencing problems with out going phone calls. We are working with AT&T to resolve the issue. As soon as we are back to normal we will let you know. Thanks, Allen Alonzo
ITS will use this to communicate upcoming changes
We are experiencing problems with out going phone calls. We are working with AT&T to resolve the issue. As soon as we are back to normal we will let you know. Thanks, Allen Alonzo
Another message is circulating that is NOT legitimate. This one simply contains a link to Wesleyan University Contact Update. The sender is not affiliated with Wesleyan and likely is from a compromised account from another institution. As with the message last week, this is not from a Wesleyan address nor signed by anyone from Wesleyan. … Read more
A phishing attack that has been delivered to some users’ mailboxes. In most of the cases that we know of, the offending message has been properly marked as spam, but there is at least one report of the message coming through directly. The attack takes the form of an e-mail that claims to provide links … Read more
ITS experienced issues with some devices connecting to VPN. We believe we have the issues resolved at this time. Recent Java changes require Mac users to click the install link on the page as the auto download feature has been failing. Once the client is downloaded and installed, it will connect correctly.
ITS will be performing system maintenance on Saturday, June 29 from 7:00 am to 11:00 am. During that time, EPortfolio will be unavailable. WFS will continue to be available via the following link: https://pstux5.wesleyan.edu/psp/PF90PROD/?cmd=login Additionally, the wireless Guest access and wired connections in the dorms will be interrupted between 7:00 and 8:00 am only. Access to Wesleyan Google is … Read more
Guess wireless access has been restored.
ITS is working on a problem affecting WesGuest access. The guest wireless has been inaccessible since approximately noon. We are addressing as quickly as we can.
Our switch work was completed with no issues. We are now watching hopefully to determine if this solved the problem. In the process, we did locate a cable that was not working. This resulted in a brief delay of outside email processing of less than 10 minutes.
ITS has obtained the hardware to replace what we suspect is the faulty hardware in the network. We plan to replace the units beginning at 4:30pm on Thursday, May 9. Replacing the hardware can be done without interruption, however we are sending out this notice should something unexpected occur. We will notify users through email, … Read more
ITS is working aggressively on two persistent issues. 1. There was another brief network interruption of 20-30 seconds at around 4:00PM. We have had a few such incidents in the past month. We are working with our vendor on the issue and will be replacing hardware this week which we hope will prevent the issue … Read more