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Google has been been having repeated issues this week with Google Drive.  Their education customers all over the country have been affected by this.  Service has been intermittently slow and unavailable.   The issues are with Google and this is nothing ITS can rectify.

ITS will not be doing any network configuration tonight.  There is more work to do, however we are re-grouping with our engineers.  Future work will continue to be scheduled “off” hours.  Depending on the nature of the work, this could be nights or Saturday morning.  Notifications will go out to the community.

ITS has restored functionality to HRMS and WFS.   We appreciate everyone’s patience while we have worked on the issues.  Some of the complexities of our project have presented us with particular challenges.  Note that WFS users will still see the red message on the login page. We are still working to address that issue. … Read more

ITS is working on resolving issues with WFS and HRMS.  Services were unavailable overnight and have been very slow.  We are actively resolving as quickly as possible.

There was an interruption of services for about 5 minutes at 9:50 on Tuesday 3/19.  This was longer than expected.  Services came back quickly however, Outlook and mobile devices may prompt for a password to reconnect. Outlook users are reminded to enter username in the WESLEYAN\username format.

With these emails about potential network interruptions and the unexpected problems on Sunday, you might be wondering what is going on.  ITS is in the process of what is called a “core refresh”.  Basically, we are replacing the central networking equipment that runs the University and upgrading it to increase bandwidth throughout campus.  Concurrently, we … Read more

Google drive (docs) are unavailable right now due to system problems at Google.  No ETA has been posted as to when it will be resolved.

There have been several reports of Outlook repeatedly prompting for a password.  When entering in your username and password, please use WESLEYAN\username in the username field.  This should address the issue in the majority of cases. If you have a problem where your Outlook is in Offline mode, please contact your Desktop Support person for … Read more

The Middletown cash service is unavailable for login.  ITS is looking into it.

The ITS network and data center team worked diligently and are cautiously optimistic that the root cause of today’s disruption has been fixed.   ITS will be monitoring systems especially closely in the next 12-18 hours.