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A reminder that ITS will be performing scheduled system maintenance on Saturday, October 22 that will affect the following systems: EPortfolio PeopleSoft HRMS/SFIS WesFiles The downtime will begin at 7:00AM and last until approximately 12:00 noon. These systems will not all be down the entire time. WesFiles should be back online first. For important updates … Read more

In spite of our attempts to keep daytime disruption to a minimum, we need to perform a second step to address the Exchange email performance issue affecting many of you. At noon today, Exchange will go offline for no more than 5 minutes. Please note that we will also need to take the system briefly … Read more

In order to address the increasing performance problem some users are experiencing, Exchange e-mail (Outlook/Entourage) will be offline for no more than 5 minutes at 4:00PM today, Oct 19. Because the slowness has had a strong impact on many offices, we are not waiting until night to complete this. This will be the first in … Read more

We will be performing scheduled system maintenance on Saturday, October 22 that will affect the following systems: EPortfolio PeopleSoft HRMS/SFIS WesFiles The downtime will begin at 7:00AM and last until approximately 12:00 noon. These systems will not all be down the entire time. WesFiles should be back online first. We will provide updates via Facebook … Read more

An email claiming to be from Helpdesk@wesleyan.edu is circulating that asks you to reply and provide your current password. This is NOT legitimate. As we have indicated, even during our scheduled password updates, we DO NOT ask users to provide any information via email ever. Please do not reply. We are working to prevent further … Read more

There has been a brief interruption in phone service, a small number of phones may still be without service as the switch reboots. Outside calling should also now be available.

The package room will be open extended hours this Saturday from 10AM to 1PM, for students to pickup packages. Please note, we are currently having formatting issues with the email you receive as a notification. Our vendor hopes to have this resolved by later this afternoon. If you receive a package notification without location information, … Read more

On Sunday, Sep 11 from 8:30-9:00AM, wireless across campus will be offline while we perform maintenance. We are addressing sporadic connection issues that have surfaced in the last week and expanding the capacity of the AirWes Guest network to accommodate devices that cannot negotiate WPA encryption. This windows affects wireless access only for all users.

As unlikely as it seems, a problem entirely unrelated to the new wireless configuration blocked all student access both to wired and wireless and all staff access to wireless from 11:15 PM on Sep 5 to 1:45 AM on the 6th. The issue was an unprecedented problem with our security certificates which are needed for … Read more

While the ITS data center will be supported by a generator, individual computers will obviously not be. We advise users to power off computers, monitors and power strips. Users whose offices are in the basement or on the first floor of their buildings should move equipment to a desk or chair and off the floor … Read more