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As a reminder, ITS is performing major maintenance and upgrade work on Saturday, May 14 from 4PM to 10PM. This is an all inclusive downtime and no services will be available. Visitors to Wesleyan’s website will see a Wesleyan page that says we are currently performing maintenance. During the downtime, I will provide any status … Read more

In order to accommodate schedules in Residential Life and University Relations, the time for the network maintenance on May 14 will be 4:00PM – 10PM. All network services will be unavailable at that time. On that day, we will post status updates as necessary on ITS’ Twitter and Facebook page.

Tomorrow’s scheduled network maintenance has been rescheduled to Saturday, May 14. Because of the follow-up work that needs to be completed from last night’s outage, we have decided to postpone the preparations for the new bandwidth and consolidate to a single downtime window. We will begin our work at 5AM and plan to be finished … Read more

On Saturday morning, April 30, at 5AM there will be scheduled system maintenance to complete the major portion of the work required for our upgrade to the new Internet connection. This work is the most complex that needs to be done and, as a result, will require ALL systems and Internet access to be offline. … Read more

The first of 2 or 3 Internet outages to begin configuration for our new bandwidth will take place Tuesday morning, April 26, between 6:30 and 7:00AM. This will affect Internet service only. Internal resources (PeopleSoft, WesFiles, etc) will continue uninterrupted. Email will be delivered and will simply be delayed during that time. Please understand that … Read more

This afternoon at 2:00PM ITS received reports of wireless access problems surfacing around campus. We were still researching the root cause of last night’s issue and were able to isolate it to a problem with our wireless controller hardware. We were able to address the problem within an hour. ITS continues to be in contact … Read more

Beginning at 1AM on April 11, there was a campus-wide wireless outage and wired network slowness. We believe we have isolated the problem and wireless access and network traffic resumed operation at 4:10AM. We are still looking into root causes of the problem. We will continue to keep you notified as information becomes available.

Phone service has been restored in all locations. If you are having any issues, please report them to Pat Donohue at 685-2022.

In the last couple days, at least two new phishing emails have been circulating. Again, both appear to be convincing and ask you to act in order to prevent suspension of your account. ITS does not ask you to provide login information via email nor do we ask you to click links to provide that … Read more

REMINDER: On Saturday, March 12, from 8AM to noon, ITS will be performing scheduled system maintenance. During that time, the following services will be offline: Moodle Cyrus email (Eudora email)/Webmail Dragon EPortfolio and PeopleSoft may experience minimal interruptions but no sustained downtime is expected. We schedule maintenance that should be completed in the scheduled window. … Read more