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November 30: At approximately 5:45pm, ITS had a hardware problem that caused Cyrus email and People Soft HRMS/SFIS to go offline. Cyrus recovered within 40 minutes; People Soft HRMS took a little longer to recover. This resulted in downtime for that module of People Soft for about 4 hours. All affected services were back online … Read more

The installation instructions for Mac and PC for Ricoh devices can be found here: http://www.wesleyan.edu/its/printing/ricoh.html The project is underway and, thus far, we are basically on schedule. We have had a couple of electrical outlet problems we have had to resolve. Other than that, the units have been going in and installing on schedule. Users … Read more

Wesleyan experienced a Web Outage this afternoon. This outage affected the Wesleyan Home Page, Wesfiles and other web applications. The problem was been resolved.

Please be aware that a valid looking phishing message is currently cycling through campus email. The text of the message appears below. Please do not reply to this message; it is not legitimate. If you did provide your credentials in response to this, please change your password immediately. Karen Warren Director of User and Technical … Read more

We will performing maintenance on the wireless system on Monday, Oct 11, at 5:30. No interruption of service is anticipated. The maintenance should take no longer than 15 minutes.

On Sunday morning, Oct 3, Middletown had a power outage that affected a large portion of the town including Wesleyan. Central data services were not affected. All data equipment in outlying buildings came back online when power was restored. Computers and equipment in individual offices may have been affected. They should recover fine. If you … Read more

Connections to Dragon will be interrupted today, Sep 30, at 5:00 PM to address a problem. The interruption should last approximately 15 minutes. Please save any work if you are currently working on files on Dragon.

We completed our expansion of wireless addresses and have verified its functionality. If you are continuing to have problems with a wireless device, please restart again. If that does not resolve the issue, please contact HelpDesk if you are a student or your Desktop Support Specialist for faculty and staff. Thank you.

VPN is now back online and functioning normally.

We are continuing to work on problems with VPN connectivity.   Though some progress has been made, we still do not have full functionality.  We will post updates as soon as available.