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On Tuesday January 26, the Portfolio and database maintenance window will be extended by half an hour from 5-7AM to 5-7:30AM. Blackboard and Wesfiles will not be affected by this extension. They can be reached at: https://blackboard.wesleyan.edu https://wesfiles.wesleyan.edu Steve Machuga smachuga@wesleyan.edu

We experienced portfolio slowness at 8:30 AM this morning. The portfolio slowness has cleared and we are continuing to monitor it.

Wesfiles is still offline due to unanticipated difficulties encountered during the upgrade procedure. We expect to have the system back up by 4:30PM today. The upgrade problems were not evident during test upgrades of the Wesfiles system performed in preparation for today’s maintenance. The vendor of the software has been engaged throughout the process, but … Read more

There will be a 1 hour network outage on Wednesday, January 13, from 6PM to 7PM affecting the following buildings: Clark Hall 200 Church – dorm Alpha Delta North/south College Judd Olin Pac Allbritton Chapel Freeman Center for the Americas President’s residence This outage is to perform important hardware maintenance before the beginning of semester.

Due to unforeseen problems with the update, Wesfiles is offline longer than we hoped. At this point, we think we will have it back online between 1:00 and 1:30 PM. We apologize for the delay of this notification while we determined the scope of the issue and timeframe to resolution.

Just a reminder that there are ITS training classes going on this week. There is still room in the classes and walk-ins are most welcome. Check out the topics and schedule at http://www.wesleyan.edu/training.

There will be a 4 hour power outage at the Exley Science Center and Science Library on Saturday, January 16, 2010 from 10 AM to 2 PM. The purpose is to program, commission and test the newly installed electrical equipment. We expect data and phone services to continue uninterrupted but precautions should be taken in … Read more

There will be a brief network outage affecting the following areas on Jan 7 at 6:00PM. The outage is expected to be no more than 15 minutes. ITS Service Center ST Lab parts of Butt A parts of Butt B parts of Butt C Upward Bound Religion Physical Plant- Exley Science Library Old WSA building

WesFiles will be offline on Tuesday, January 12 from 6:30AM to 10:00AM for system maintenance. Files will not be accessible during this time. Please plan to download any needed files prior to this window. Thank you, Karen Warren Director of User and Technical Services

Because of the schedule for reading days and finals, ITS Help Desk has modified hours. Please take note of the following hours for service: 12/18/09 Friday 10AM – 5PM 12/19/09 Saturday CLOSED 12/20/09 Sunday 5PM – 8PM Note the earlier hours for Sunday. 12/21/09 Monday 10AM – 10PM 12/22/09 Tuesday 11AM – 6PM http://helpdesk.wesleyan.edu/