RESOLVED Email service interruption – 3/13 night

UPDATED: ITS has resolved the issue that caused the disruption to Exchange email accounts. ———– ITS is working on a problem that is affecting email for many users.  We will continue to update Facebook and Twitter as information becomes available.

RESOLVED: Wireless interrupted campus wide

Updated: 5:00 PM – ITS has stabilized the issue with the hardware.  Wireless access is functioning properly. ITS is working on a hardware problem that is affecting wireless throughout campus.  Note this is NOT planned maintenance and a failure we are addressing.

new security cert on wireless

ITS updated the security certificates on the wireless system today.  As wireless users, you may notice your computer prompt you upon re-connection to airwes.  The prompt you receive will depend on the kind of computer and version of operating system.  For example, Macs will present you with the certificate to accept. Windows 7 will warn … Read more

VPN outage 7:45 – 9:00 AM 2/11

VPN access was offline this morning from 7:45 to 9:00 am.  Users attempting to connect in that time would have received an error message. The issue has been resolved and the service has been fully restored.

ITS Info Session in DFC Lobby – Feb 5

Stop by Usdan in the Daniel Family Commons lobby on Thurs, Feb 5 between 11:30 and 1:30 to visit our ITS Information Session.  ITS staff will be alongside some of our partner colleagues from other departments to answer those nagging IT questions you have like What is the deal with Service Now? Can anyone on campus … Read more

Configuration error affecting PC users

We learned that a configuration error resulted in faculty and staff who use Windows PC’s may have had their default printer set to a printer queue in the WSA office.  The configuration has been changed, however please check your printers before sending any print job and verify your default printer.  You can change the default … Read more

Jan 10 – Network maintenance

ITS will be performing maintenance on the network on Saturday morning, Jan 10, between 7:30 and 11:00 AM.  There will be no period when the entire network will be offline, however there will be rolling intervals of down times between 15 and 30 minutes across the campus within this window. The maintenance affects campus connections only.  Users will … Read more

Wesfiles offline for urgent maintenance 1/6 at 2:30

There is a critical issue on Wesfiles that requires immediate attention in order to prevent data loss.  At 2:30, ITS will be taking Wesfiles offline for what we hope is no more than an hour. Please save your work and copy any files you must work on between 2:30 and 3:30 to your local drive … Read more