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Network services have been restored across campus.  ITS located the source of the disruption that interrupted services across campus for over an hour this afternoon.  Not all segments of campus were impacted equally during that time.  Because email communication was impacted, ITS utilized its social media outlets to try and spread the word.  As a … Read more

ITS is working on a network problem that is affecting services throughout campus.  Some buildings are offline and other services are slow to load. We are addressing the problem as quickly as we can and will keep the community notified.

The most recent OS update for Mac called Yosemite (version 10.10) has been causing problems for some users including frequent dropping from wireless networks and complications with Java. ITS strongly recommends that, for now, Mac users refrain from upgrading their operating system to Yosemite (version 10.10).  In the meantime, some of our software vendors are … Read more

The annual password reset is upon us.  The deadline for changing your password is Wednesday, November 12 at 2:00 PM.  Failure to change your password by this time will result in loss of access to all Wesleyan resources that require a password, including Email, EPortfolio, Moodle and WesFiles. This is the first of three notifications.  Once … Read more

Comcast has been able to determine that they can reset the devices remotely.  This takes approximately 15 minutes per device.  Because we are not confident we can narrow this down by address, this will be done on every unit we have.   Even if your unit was not affected, you will experience a brief downtime for … Read more

Comcast is on site dealing with an outage affecting more than 50 woodframe houses. We are helping them to get this resolved as quickly as we can.  We will update as we know more.

ITS has resolved a problem that resulted in an interruption of services from approx 5:15-5:45 pm on Sat, Oct 4.  The problem caused sporadic inability to login and disrupted the cash registers.  All services have been restored.

We believe that the system performance issues we experienced this morning have been resolved. One of the services that experienced disruption was Drop/Add in Portfolio. Because students are eager to find out whether they have been admitted into the courses for which they have entered enrollment requests, Ruth Weissman is asking all faculty members to … Read more

ITS has received several reports of problems accessing EPortfolio and PeopleSoft.  We are investigating the issue and will report on our progress.

ITS worked late into the night to resolve a network problem that caused very slow performance and affected many services including email.  No services were completely offline, but response times were slow and often timed out.  The issue was resolved at 3:00 AM.