ITS will use this to communicate upcoming changes
This morning, there was a problem with the Time and Time Off reporting app that resulted in users intermittently being unable to access it. This was sporadic and many were able to access it by trying multiple times. ITS located the problem and resolved the issue by approximately 10:30 am. There was no data loss … Read more
There were systems issues overnight October 12 that resulted in Exchange email and Pharos being interrupted. These services were unavailable from 2:30-7:30 am. Exchange email was unavailable during that window. Mail delivered during that time was queued and delivered when services resumed at 7:30. Senders may have received a delayed delivery notification. This only affected … Read more
There will be no on campus postal metering or delivery of USPS mail to campus on Monday, October 14th, in observance of the Columbus Day holiday. Normal campus mail delivery and pickup will run as usual. Thank you, Allen Alonzo
Date: Saturday, October 19 Times: 7am-11am Systems Impacted and Type of Impact: There will be intermittent outages. None of these systems will be down for the duration of the window, however they could be interrupted more than once. As such, we recommend users not connect to these services during the window: EPortfolio PeopleSoft CS PeopleSoft … Read more
Several people had problems connecting to VPN on Sunday, 10/6 and part of today 10/7. ITS resolved the issue this morning just prior to 11 am. If you are still experiencing problems connecting through VPN, please contact your Desktop Support Specialist.
There was a network disruption for about 90 minutes this afternoon, Oct 4, from 5-6:30 that affected several dorms including all of the Foss buildings. ITS has been tracking down a problem that has been causing intermittent disruptions in network traffic for over a week. The issue has been particularly challenging to address, but … Read more
The message waiting lights on the Nortel phones should be working normally now. Once you check your messages, your light should be back in synch. Thank you, Allen Alonzo
We are working on resolving the Message Waiting Light problem on the Nortel Phones. You may have a message even if your light is not illuminated, and after you clear all messages the light may not turn off. We will let you know as soon as we resolve the issue. Until then, please check your … Read more
We have determined that there is a bad virus definition from ESET that has caused issues on Windows computers throughout campus. The Desktop Support folks are working hard to address this issue. ITS is working on finding a central solution to remediate the problem remotely. ITS is getting to people as quickly as possible.
Phone service has been restored to the remaining users. If you are still having problems with your phone please email tel@wesleyan.edu or call Rose Smith at x3399. Thanks, Allen Alonzo
