WESFILES UPGRADE DELAYS

Due to unforeseen problems with the update, Wesfiles is offline longer than we hoped. At this point, we think we will have it back online between 1:00 and 1:30 PM. We apologize for the delay of this notification while we determined the scope of the issue and timeframe to resolution.

Training Week of 1/11-1/15

Just a reminder that there are ITS training classes going on this week. There is still room in the classes and walk-ins are most welcome. Check out the topics and schedule at http://www.wesleyan.edu/training.

Jan 16 – Exley Power Shutdown

There will be a 4 hour power outage at the Exley Science Center and Science Library on Saturday, January 16, 2010 from 10 AM to 2 PM. The purpose is to program, commission and test the newly installed electrical equipment. We expect data and phone services to continue uninterrupted but precautions should be taken in … Read more

Jan 7 – Brief Network downtime for a few areas

There will be a brief network outage affecting the following areas on Jan 7 at 6:00PM. The outage is expected to be no more than 15 minutes. ITS Service Center ST Lab parts of Butt A parts of Butt B parts of Butt C Upward Bound Religion Physical Plant- Exley Science Library Old WSA building

WesFiles Upgrade – January 12

WesFiles will be offline on Tuesday, January 12 from 6:30AM to 10:00AM for system maintenance. Files will not be accessible during this time. Please plan to download any needed files prior to this window. Thank you, Karen Warren Director of User and Technical Services

Help Desk Hours During Finals

Because of the schedule for reading days and finals, ITS Help Desk has modified hours. Please take note of the following hours for service: 12/18/09 Friday 10AM – 5PM 12/19/09 Saturday CLOSED 12/20/09 Sunday 5PM – 8PM Note the earlier hours for Sunday. 12/21/09 Monday 10AM – 10PM 12/22/09 Tuesday 11AM – 6PM http://helpdesk.wesleyan.edu/

Exley Science Center Power Outage

This is a reminder that there will be major electrical work in the Exley science complex that will result in building closures. The detailed schedule of this work can be found here: http://www.wesleyan.edu/its/holidaywork.html If you have any questions, please contact Alan Rubacha at x3746 or arubacha@wesleyan.edu. Thank you.

Internet back

We have restored service and have some more significant leads as to the root cause of the issue. We are monitoring some new information. Once we confirm details, I will be sending a follow up email. Some students have expressed concern about a backup plan for communication in a true emergency. Wesleyan has the ConnectED … Read more

DEC 10 INTERNET PROBLEM

We are currently experiencing an internet problem again. We have been on it since it started. We are working to get it back asap. If you receive this and know that others cannot get their email, please spread the word. Changing DNS servers to an outside service again appears to be helping. I will keep … Read more