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Monthly Archive for April, 2013

4/29 update

Nearly all locations have service restored.  ITS is working with our vendors to investiate this issue.

ITS is investigating service disruption in various locations on campus.  We are not sure yet of the scope of the issue but several locations have lost connectivity.  We will continue to update the community.

ITS addressed a major unplanned outage this morning that impacted nearly all services including the website, Moodle, WesFiles, email, and wireless.  The length of the impact was approximately 50 minutes. We are working hard with our providers to eliminate the potential of this happening again.  It is related to the transition from our old to […]

We are seeing network problems in parts of campus related to a malfunctioning switch in CFA.  We will be replacing the affected switch between 3:30 and 4:30PM today.  During the cutover to the new switch, users in CFA, Usdan, and parts of High Street may notice a brief network interruption.

4/17 brief interruption

There was a brief interruption in services today at arounf 11:00 AM that included email, WesFiles, and Moodle. The interruption was brief and ITS is investigating the root cause.

On Saturday morning, April 20, beginning at 7:30 AM, ITS will be doing the next phase of the network upgrade and connecting in equipment in locations throughout campus.  Since the equipment is already configured and in place, this will not represent a downtime.  The only possible interruption is the time it takes to move a […]