ITS System Announcements

Wesleyan blogging services unavailable 7:30-8:00 AM on Wednesday June 18th. The blogging software will be upgraded.

ePortfolio and Blackboard services will be unavailable from 5 to 8 AM this Tuesday June 17th.

This is an important note about changes to Windows computers connecting to AirWes wireless network. Macintosh and Linux computers will not be impacted.

Up until last week, Windows computers connecting to the AirWes wireless network had been scanned for required operating system updates by our Clean Access system before they were permitted to connect to the network. Last week, we temporarily suspended these operating system checks.

Historically, we have centrally pushed Windows updates to faculty and staff computers running Windows. Due to problems with the distribution system, we have not been automatically pushing these updates. Not having the latest Windows updates was causing significant delays in connecting to the AirWes network, which prompted us to temporarily suspend operating system update requirements.

We are in the final stages of revamping the Windows update distribution system. In the coming weeks, users of Windows machines will be alerted that they will again begin automatically receiving Windows updates. Once the automated update distribution system is fully operational, our Clean Access system will again require that Windows machines have the latest critical operating system updates applied before allowing connections to AirWes.

In the meantime, we still recommend you keep your Windows computer up to date by visiting the Microsoft Update web site at
http://www.update.microsoft.com/

Please feel free to contact your desktop support staff member for more information.

Best,
James Taft
Wesleyan ITS

Maintenance work to be performed on the Peoplesoft databases will imply that services ePortfolio and Blackboard are unavailable during 5-7AM on Tue May 3rd.

One of our domain controllers that processes logins to the Wesleyan network malfunctioned at 3:30 this afternoon.  Any of our systems that rely on domain logins, including Exchange mail, Web mail, blogs, wikis, and Wesfiles, may have rejected some logins between 3:30 and 3:50 PM.  The problem has been resolved.

The Portfolio and PeopleSoft applications will be down for maintenance on Friday, May 2nd from 5:00 AM until 8:00 AM.

Members of the Wesleyan community have reported that internet connections are slow. We are investigating the problem and will update this site as more information becomes available.

Thank you

Tags: network

Our MySQL server will be upgraded on May 6th, 6:30-7:00 AM. This server supports the following services which will experience a brief interruption during this maintenance window:

*) squirrelmail (webmail email access)
*) spamfiltering (email spam processing)
*) confluence (wiki software)
*) wordpressmu(s) (blogging software)
*) dotproject(s) (project scheduling software)

At approximately 1:40 PM today, we experienced a network outage. As is customary, our network staff began diagnosing the problem and made an initial call to our internet connection provider, the Connecticut Education Network (CEN). The CEN Helpdesk informed us that they were not aware of any network issues.

Diagnosing the problem was extremely difficult because our network devices where so overwhelmed with incoming network traffic that our network staff were unable to get access to them. They restarted the devices, only to see them immediately become overwhelmed and unresponsive again. This pointed to a Denial of Service (DOS) attack on our network.

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Our connection to the internet is currently unavailable.   We are working to reestablish our connection and hope to have this resolved soon.  We will update this site as  events progress.