Sep 22 – Wireless address expansion completed

We completed our expansion of wireless addresses and have verified its functionality. If you are continuing to have problems with a wireless device, please restart again. If that does not resolve the issue, please contact HelpDesk if you are a student or your Desktop Support Specialist for faculty and staff. Thank you.

Sep 9 – Moodle Outage

Moodle was unavailable Thursday, Sep 9, for about half an hour starting around 7:30 PM. We apologize for the outage. We know that you rely on this system. We have fail-safe mechanisms in place, but this was a case of human oversight rather than system or application failure. We fully understand the cause of the … Read more

Sep 2- PC Performance problems

A large number of PC users experienced tremendous slowdowns and problems today. The ITS department worked hard to address as many as we could. After much research, we learned that our anti-virus vendor, ESET, distributed virus definition updates to its customers that caused high CPU usage on PCs. Once the repaired updates came down to … Read more

August 26th Phone System Update #3

The main issue which caused today’s telephone outage has been resolved. However, as we work through lingering problems individuals may experience brief interruptions in their telephone service. We apologize for this inconvenience. If you have persistent telephone or voicemail issues, please contact Pat Donohue with WesTel at pdonohue@wesleyan.edu or x2022. Steve Machuga

Aug 26 Phone Outage Update 2

The phone system is now operational. The technicians are doing some fine tuning to adjust some display issues. There may be a brief interruption again prior to 1:00 PM while the technicians complete this work. If you continue to have trouble after 1:30 PM, please call WesTel at 685-2022.

Aug 26 Phone Outage Update

Some phone service has been restored. The replacement power supply for the phone system is expected to arrive at 11 AM. Full phone service will be back online shortly thereafter.

Power Outage – August 23

Beginning at 4:30 pm on Monday, August 23, there were power outages that affected various parts of the campus. These outages were more prevalent than previously understood. While the data center remained online and no services were interrupted, some areas may have experienced outages to switches which would have interrupted communication.