ITS System Announcements

ITS is investigating service disruption in various locations on campus.  We are not sure yet of the scope of the issue but several locations have lost connectivity.  We will continue to update the community.

ITS addressed a major unplanned outage this morning that impacted nearly all services including the website, Moodle, WesFiles, email, and wireless.  The length of the impact was approximately 50 minutes. We are working hard with our providers to eliminate the potential of this happening again.  It is related to the transition from our old to … Read more

We are seeing network problems in parts of campus related to a malfunctioning switch in CFA.  We will be replacing the affected switch between 3:30 and 4:30PM today.  During the cutover to the new switch, users in CFA, Usdan, and parts of High Street may notice a brief network interruption.

There was a brief interruption in services today at arounf 11:00 AM that included email, WesFiles, and Moodle. The interruption was brief and ITS is investigating the root cause.

On Saturday morning, April 20, beginning at 7:30 AM, ITS will be doing the next phase of the network upgrade and connecting in equipment in locations throughout campus.  Since the equipment is already configured and in place, this will not represent a downtime.  The only possible interruption is the time it takes to move a … Read more

ITS is working to resolve a problem with wired connections in Butterfields, Fosses, and Fauver dorms.  Wireless IS working fine.  We hope to have it resolved shortly.

Google has been been having repeated issues this week with Google Drive.  Their education customers all over the country have been affected by this.  Service has been intermittently slow and unavailable.   The issues are with Google and this is nothing ITS can rectify.

ITS will not be doing any network configuration tonight.  There is more work to do, however we are re-grouping with our engineers.  Future work will continue to be scheduled “off” hours.  Depending on the nature of the work, this could be nights or Saturday morning.  Notifications will go out to the community.

ITS has restored functionality to HRMS and WFS.   We appreciate everyone’s patience while we have worked on the issues.  Some of the complexities of our project have presented us with particular challenges.  Note that WFS users will still see the red message on the login page. We are still working to address that issue. … Read more

ITS is working on resolving issues with WFS and HRMS.  Services were unavailable overnight and have been very slow.  We are actively resolving as quickly as possible.