ITS System Announcements

We will performing maintenance on the wireless system on Monday, Oct 11, at 5:30. No interruption of service is anticipated. The maintenance should take no longer than 15 minutes.

On Sunday morning, Oct 3, Middletown had a power outage that affected a large portion of the town including Wesleyan. Central data services were not affected. All data equipment in outlying buildings came back online when power was restored. Computers and equipment in individual offices may have been affected. They should recover fine. If you … Read more

Connections to Dragon will be interrupted today, Sep 30, at 5:00 PM to address a problem. The interruption should last approximately 15 minutes. Please save any work if you are currently working on files on Dragon.

We completed our expansion of wireless addresses and have verified its functionality. If you are continuing to have problems with a wireless device, please restart again. If that does not resolve the issue, please contact HelpDesk if you are a student or your Desktop Support Specialist for faculty and staff. Thank you.

VPN is now back online and functioning normally.

We are continuing to work on problems with VPN connectivity.   Though some progress has been made, we still do not have full functionality.  We will post updates as soon as available.

VPN has been offline since approximately 3 PM. We are currently working on the problem and will have it resolved as soon as possible.

Moodle was unavailable Thursday, Sep 9, for about half an hour starting around 7:30 PM. We apologize for the outage. We know that you rely on this system. We have fail-safe mechanisms in place, but this was a case of human oversight rather than system or application failure. We fully understand the cause of the … Read more

A large number of PC users experienced tremendous slowdowns and problems today. The ITS department worked hard to address as many as we could. After much research, we learned that our anti-virus vendor, ESET, distributed virus definition updates to its customers that caused high CPU usage on PCs. Once the repaired updates came down to … Read more

The main issue which caused today’s telephone outage has been resolved. However, as we work through lingering problems individuals may experience brief interruptions in their telephone service. We apologize for this inconvenience. If you have persistent telephone or voicemail issues, please contact Pat Donohue with WesTel at pdonohue@wesleyan.edu or x2022. Steve Machuga