TSM Service Interruption

This Thursday, April 3rd, the TSM service will be unavailable starting at 10:00 AM. The interruption period will be brief. Most desktop backup schedules should have completed by 10:00 AM and will not be affected. Some morning backup schedules will be interrupted. Please note that any restores will fail during this period.

Network Slowness

We have been experiencing sporadic slowness in connecting to the internet since yesterday evening. We are working in cooperation with our network vendors and network provider to identify and correct the problem as soon as we can.

TSM Maintenance Sat 3/15

On Saturday, March 15th, TSM will undergo maintenance. Database backups will start at 11:00 AM. Laptop backup schedules (starting at noon) will fail as the database backup requires an extensive amount of time. The backup and maintenance activities should be completed by 6 PM. Hence, desktop and server backups to tape library are expected to … Read more

Sporadic voicemail problems

We have observed that incoming calls are sporadically not rolling over to voicemail, or that it takes much longer than usual to do so. We are working to resolve the problem.  We will update this blog with any status changes.