Overnight network maintenance – week of Jan 11

During the week of Jan 11 in the early morning hours, ITS will be doing preventive switch maintenance.  This is to update software on our switches in accordance with manufacturer recommendation to prevent a possible malfunction that could disrupt services. Wired and wireless network connectivity will be disrupted in segments of buildings for a period … Read more

Network Outage – Dec 22 AM follow-up

  IT resolved a major network issue that began in the early morning hours.  The disruption was such that all network traffic was not flowing.  This affected all internal and external connections to and from Wesleyan.  IT staff were on site early working on the issue.  All services were restored at approximately 9:15 AM. When … Read more

Rolling wireless interruption – Dec 28 early AM

On Monday, December 28, between 7:30 and 8:30 am, ITS will be upgrading software on the wireless access points campus-wide.  This will result in the devices needing to restart which will take no more than 5 minutes per access point. Please note this is NOT a downtime window as groups of access points restart in … Read more

System interruption – services back online

There was a major service interruption from approx 8:45 to 9:30 am this morning, 11/16.  ITS has narrowed down the equipment that caused the failure and is working with the vendor to determine why the system redundancy was also affected.   Services are now back online.

Password Reset deadline TODAY at 2:00PM

You must reset your password by today at 2:00 PM.  If you have not done so, please take a minute to change your password or you will be locked out of your account at 2:00PM. What makes for a good password? Passwords are integral to information security.  While we all know this, it is easy … Read more

Internet outage 11/7

On Saturday afternoon, there was a disruption to Internet connectivity that affected all outbound and inbound traffic to the Internet.  While there are redundant systems in place, ITS is investigating why these systems did not behave as expected.  ITS staff were on site and had connectivity restored by 3:30 PM.

UPDATE: Power outage in Exley Science Complex

UPDATE: Power has been restored throughout the complex and all systems are back online.   Physical plant is working on addressing a power outage that has affected all of the Science Complex and Olin Library.  The data center is online and powered by generator.  We are monitoring systems closely during this event. Critical systems are … Read more

Maintenance Sat 10/24 7-11 AM

During the beginning of fall break, on Saturday, October 24 between 7 and 11 am, ITS will perform scheduled maintenance. The following buildings will not have wired or wireless access: Freeman Cady 231 Pine 19 Fountain 20 Fountain 25 Fountain 160 Cross 14 Warren Additionally, EPortfolio will not be available during this window. Finally, wireless … Read more

El Capitan advisory for Mac users

The most recent OS update for Mac called El Capitan (version 10.11) has been causing problems for applications including Office for Mac, Mac Calendar, Mac Mail, Java, and various device software incompatibilities.  ITS strongly recommends that, for now, Mac users refrain from upgrading their operating system to El Capitan (version 10.11). Microsoft has issued statements indicating … Read more