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The Wesleyan campus is having intermittent network problems.  ITS is aware of the problem and is actively working on the problem.  We will provide further updates as soon as possible.

Steve Machuga
Director of Administrative Systems

Portfolio and PeopleSoft HR System require maintenance today at 12:15 PM.  During this time the Portfolio and HR systems will be down, all other systems will remain up.  The maintenance window will be approximately 30 minutes.

Please report any concerns to: https://service.wesleyan.edu .

Today’s HR and Portfolio Maintenance Complete 7/6/2016


Power has been restored to Fisk as of 5:10 PM.


An unannounced power outage in Fisk Hall has affected all network connectivity (wired and wireless) in the following buildings:

Fisk Hall
Russell House
College of the Environment
Center for the Humanities
285-287 High St.
High Rise
Human Resources
300/318/330 High Street
Power Plant
Downey House
285 Court Street
279 Court Street
ITS is working to determine how long the outage will be to restore connectivity as soon as possible.

Due to a server hardware failure, the HR PeopleSoft system will require unplanned maintenance today (7/06/2016) at 4:00 PM.  During this time the Portfolio and the HR systems will be down, all other systems will remain up.  The maintenance window will be approximately one hour.

Please report any concerns to: https://service.wesleyan.edu .

The Portfolio and HR Database are back up.
ITS is investigating the cause of the problem and apologizes for any inconvenience.

If you experience any further problems, please report them to https://service.wesleyan.edu .


Portfolio and the HR Database are unavailable this morning.
ITS is investigating and hope to have them up shortly.


The problem affecting Mac Mail, Thunderbird and Gmail has been addressed and mail is functioning as expected.


ITS is working on resolving a problem this morning that appears to be affecting users who use Mac Mail.  Other mail clients may also be affected including Gmail for users who use Gmail to connect to Wesleyan Exchange.  We hope to have resolved soon.


This morning’s maintenance was successful, however there was unexpected network slowness for approximately 20 minutes between 8:15 and 8:45 am.  VPN, OWA and other services may have been slow or were unresponsive to users during this time.  We are investigating why this disruption occurred, however all services are functioning normally.


On Saturday, March 12 between 7:30 and 11:30 AM ITS will be performing system maintenance.  The following is an approximate schedule as different systems will be impacted at different times.

Wesfiles will be offline and unavailable beginning at 8:30 until 11 am.

Philo Streaming Services
Philo will be offline between 7:30 and 8:30 am

Network disruption
The following locations will lose connectivity between 7:30 and 8:30 am.  Each location should not be offline more than 15 minutes.  The interruption will occur sometime within this hour.

ITS-service Center
Physical Plant2 ( Pine Street)
159 High St
163 High St
169 High St
190 High St
Upward Bound
Science library
Public Safety
Hall-Atwater-Exley Tunnel
Schoenberg Dance studio (Pine St.)
Wasch Center
202 Washington St.
230 Washington St.
256 Washington St.

As a reminder, we will post relevant messages on Twitter and Facebook.

On Saturday morning, January 16, ITS will perform non-disruptive maintenance on the main switch infrastructure in the data center beginning at 7:00 am.  We have done this work successfully in the past and do not anticipate a problem.  We will notify the community in the event of an unexpected issue preferably by email as well as Facebook and Twitter.

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