Sep. 1, 2014 by Karen Warren
We believe that the system performance issues we experienced this morning have been resolved. One of the services that experienced disruption was Drop/Add in Portfolio. Because students are eager to find out whether they have been admitted into the courses for which they have entered enrollment requests, Ruth Weissman is asking all faculty members to access their electronic portfolios as soon as possible and to review and act on enrollment requests they may have received.
We apologize sincerely for the inconvenience.
Sep. 1, 2014 by Karen Warren
ITS has received several reports of problems accessing EPortfolio and PeopleSoft. We are investigating the issue and will report on our progress.
Aug. 13, 2014 by Karen Warren
ITS worked late into the night to resolve a network problem that caused very slow performance and affected many services including email. No services were completely offline, but response times were slow and often timed out. The issue was resolved at 3:00 AM.
Aug. 12, 2014 by Karen Warren
ITS is investigating the cause of a network slowdown that started around 4:30 PM and is causing erratic performance on segments of the network.
Jul. 29, 2014 by Karen Warren
ITS will be upgrading the Moodle system on Tuesday morning, August 5 during the scheduled system maintenance window. You will notice some changes in the interface. Moodle will be online by 7:00 am and available for use.
Jul. 28, 2014 by Karen Warren
There was a service interruption in some perimeter buildings on the south side of campus between 5 and 6 pm today. ITS has resolved the problem.
On Saturday, July 12 from 7am-7pm, ITS will be completing an upgrade on WesFiles. Access to any files on WesFiles will be unavailable during this time. Please plan accordingly.
Director of User and Technical Services
Jun. 21, 2014 by Karen Warren
ITS completed its maintenance early and all systems are online and functioning as of 10:00 am this morning.
Jun. 19, 2014 by smachuga
Systems affected – All ITS systems including file storage, PeopleSoft Systems, Moodle, Millennium and email. (Internet access will continue to work from campus).
ITS will be performing hardware maintenance on Saturday, June 21 from 7 am to Noon. This maintenance arose after unexpected power outages that affected the data center on Memorial Day. Because email will be unavailable, any updates or information that needs to be shared during this maintenance window will occur on our Facebook and Twitter feeds.
Microsoft has recently released a software patch fixing a serious vulnerability in their Internet Explorer (IE) Web browser. The patch is available for installation via Windows Update. Most Wesleyan PCs are configured to automatically install this patch at 6PM this evening, but the process requires that machines be rebooted to activate the patch. PC users should reboot their machines tomorrow morning to complete the installation process. Until your machine is patched, we advise using Firefox or Chrome Web browsers.
Please note that only PCs running Windows are affected by this issue. Mac and Linux machines require no action.
For more details on the vulnerability, visit: http://blogs.technet.com/b/microsoft_blog/archive/2014/05/01/updating-internet-explorer-and-driving-security.aspx