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UPDATE: ITS has resolved the problem that affected services and connectivity campus-wide as of 4:15.  All systems are functioning properly.

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ITS is working on a firewall issue that is affecting access campuswide. We are unable to email at this time.  We hope to have it solved within 20 minutes.

Service was restored at approximately 8:35 AM.

Human Resources and ITS will be upgrading PeopleSoft HR, Payroll and Benefits System from noon on Friday, June 5th until Monday morning, June 8th.   During this time, HR applications will not be functioning.

The Electronic Portfolio, Student System applications and Financial System applications will be down for two short periods.  The first period will be Friday noon until 1 PM and the second period will be Sunday between approximately 4:00-5:00 PM.

For payroll entry, please reference HR Upgrade Payroll Entry Schedule.

If you have any questions, please email Dan Pflederer dpflederer@wesleyan.edu and Steve Machuga smachuga@wesleyan.edu .

We will post system updates via Facebook and Twitter, so please follow us at:

https://twitter.com/WesleyanITS

https://facebook.com/WesleyanITS

 

Check out this WesConnect page for a quick guide to access to Wes resources after graduation!

http://wesconnect.wesleyan.edu/services-for-new-grads

 

The Portfolio will be down for 10 minutes at 10 PM on Friday, April 17th for maintenance.  We apologize for any inconvenience.

There was a brief interruption to EPortfolio today between 12:50 and 1:10.  ITS has addressed the problem however there are applications within EPortfolio that are not currently working:

  • Wesleyan Network Guest Computer account tool to create guest accounts that can login to Wesleyan-owned computers (such as labs and library).  Right now you will not be able to use the EPortfolio > Wesleyan Network Guest Computer accounts application.  This application only creates guest accounts to login to computers owned by Wesleyan.  Guest wireless is completely separate and is working fine.  Any existing guest accounts will continue to work.
  • Password Manager – users will not be able to change their password in EPortfolio this weekend. If you need to have your password changed, please contact ITS for assistance.
  • Parent account login for EPortfolio – students who have created accounts for their parents to login to EPortfolio should be aware that those parent accounts are not working.

All of these applications are expected back online on Monday, April 13.

VPN access was down for Windows clients only from about 5PM yesterday afternoon until about noon today.  Mac and Linux clients were not affected.

UPDATE: ITS resolved the issue that interrupted logging into wireless for about 20 minutes.

ITS is working on a problem affecting logging into wireless.  Active connections are fine and continue to work, but those trying to login and connect are being denied.  We are actively working on it and expect resolution shortly.

UPDATED: ITS has resolved the issue that caused the disruption to Exchange email accounts.

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ITS is working on a problem that is affecting email for many users.  We will continue to update Facebook and Twitter as information becomes available.

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