Internet outage 11/7

On Saturday afternoon, there was a disruption to Internet connectivity that affected all outbound and inbound traffic to the Internet.  While there are redundant systems in place, ITS is investigating why these systems did not behave as expected.  ITS staff were on site and had connectivity restored by 3:30 PM.

UPDATE: Power outage in Exley Science Complex

UPDATE: Power has been restored throughout the complex and all systems are back online.   Physical plant is working on addressing a power outage that has affected all of the Science Complex and Olin Library.  The data center is online and powered by generator.  We are monitoring systems closely during this event. Critical systems are … Read more

Maintenance Sat 10/24 7-11 AM

During the beginning of fall break, on Saturday, October 24 between 7 and 11 am, ITS will perform scheduled maintenance. The following buildings will not have wired or wireless access: Freeman Cady 231 Pine 19 Fountain 20 Fountain 25 Fountain 160 Cross 14 Warren Additionally, EPortfolio will not be available during this window. Finally, wireless … Read more

El Capitan advisory for Mac users

The most recent OS update for Mac called El Capitan (version 10.11) has been causing problems for applications including Office for Mac, Mac Calendar, Mac Mail, Java, and various device software incompatibilities.  ITS strongly recommends that, for now, Mac users refrain from upgrading their operating system to El Capitan (version 10.11). Microsoft has issued statements indicating … Read more

Phishing email throughout campus

This evening, an email appears to have gone out nearly campus-wide with the subject Wesleyan University Email Alerts.  In the body of an email is a link that, if clicked, appears as if it goes to our Single Sign On page.  This message is NOT legitimate. There are two ways to immediately identify the email … Read more

Service disruption TODAY between 12:15 and 12:30

In order to address an issue with Exchange email, ITS needs to perform a restart on systems that will impact logging in to services including email and EPortfolio between 12:15 and 12:30 pm today, Sep 29.  While we try not to have these kinds of disruptions during peak hours, we are attempting to prevent a … Read more

Email offline for one hour – Mon 9/28

ITS has resolved an issue affecting Exchange email from 6-6:45 pm on Monday, 9/28.  Email services have been restored. This may be related to a similar problem that occurred between 4:30 and 6:00 am.  Staff are monitoring the situation closely and researching to determine the root cause.