Karen Warren

On Saturday morning, January 16, ITS will perform non-disruptive maintenance on the main switch infrastructure in the data center beginning at 7:00 am.  We have done this work successfully in the past and do not anticipate a problem.  We will notify the community in the event of an unexpected issue preferably by email as well … Read more

During the week of Jan 11 in the early morning hours, ITS will be doing preventive switch maintenance.  This is to update software on our switches in accordance with manufacturer recommendation to prevent a possible malfunction that could disrupt services. Wired and wireless network connectivity will be disrupted in segments of buildings for a period … Read more

The Wesleyan Financial System Upgrade (WFS) upgrade is complete 1/11/2016.

  IT resolved a major network issue that began in the early morning hours.  The disruption was such that all network traffic was not flowing.  This affected all internal and external connections to and from Wesleyan.  IT staff were on site early working on the issue.  All services were restored at approximately 9:15 AM. When … Read more

On Monday, December 28, between 7:30 and 8:30 am, ITS will be upgrading software on the wireless access points campus-wide.  This will result in the devices needing to restart which will take no more than 5 minutes per access point. Please note this is NOT a downtime window as groups of access points restart in … Read more

There was a major service interruption from approx 8:45 to 9:30 am this morning, 11/16.  ITS has narrowed down the equipment that caused the failure and is working with the vendor to determine why the system redundancy was also affected.   Services are now back online.

You must reset your password by today at 2:00 PM.  If you have not done so, please take a minute to change your password or you will be locked out of your account at 2:00PM. What makes for a good password? Passwords are integral to information security.  While we all know this, it is easy … Read more

On Saturday afternoon, there was a disruption to Internet connectivity that affected all outbound and inbound traffic to the Internet.  While there are redundant systems in place, ITS is investigating why these systems did not behave as expected.  ITS staff were on site and had connectivity restored by 3:30 PM.

UPDATE: Power has been restored throughout the complex and all systems are back online.   Physical plant is working on addressing a power outage that has affected all of the Science Complex and Olin Library.  The data center is online and powered by generator.  We are monitoring systems closely during this event. Critical systems are … Read more

During the beginning of fall break, on Saturday, October 24 between 7 and 11 am, ITS will perform scheduled maintenance. The following buildings will not have wired or wireless access: Freeman Cady 231 Pine 19 Fountain 20 Fountain 25 Fountain 160 Cross 14 Warren Additionally, EPortfolio will not be available during this window. Finally, wireless … Read more